Privacy Policy
Last updated: April 2026
We collect information you provide directly to us, such as when you create an account, register a team, submit a contact form, request a quote for a private event, or communicate with us. This may include:
- Name and email address
- Phone number
- Team name and team member information
- Account credentials (managed by our authentication provider)
- Any other information you choose to provide
We also collect certain information automatically, including:
- Browser geolocation data (only with your explicit permission) to determine the nearest region and show you relevant events
- Usage data such as pages visited, features used, and interactions with our site
We use the information we collect to:
- Provide, maintain, and improve our services
- Process team registrations and track standings on public leaderboards
- Display your team name, scores, and achievements on public-facing pages such as leaderboards, tournament results, and team profiles
- Determine your nearest region using geolocation to show relevant events
- Process payments for services such as tournament registrations
- Send you technical notices and support messages
- Respond to your comments and questions
- Send promotional communications (with your consent)
Certain information is displayed publicly as part of our services. This includes your team name, team username, scores, leaderboard standings, tournament results, and achievements. By registering a team and participating in events, you acknowledge that this information will be visible to other users and the general public.
We do not sell, trade, or rent your personal information to third parties. We may share your information only in the following circumstances:
- With your consent
- To comply with legal obligations
- To protect our rights and safety
- With service providers who assist in our operations
We use the following third-party service providers to operate our platform:
- Clerk — authentication and account management
- Stripe — payment processing (we do not store your payment card details directly; they are handled securely by Stripe)
- SendGrid — email delivery
Each provider operates under its own privacy policy and is contractually obligated to protect your data.
We use cookies, local storage, and similar technologies to:
- Maintain your authentication session
- Store your selected region preference so we can show you relevant events on future visits
- Remember whether you have been prompted for geolocation
- Improve site performance and your browsing experience
Your region preference is stored in a cookie with a one-year expiration. You can clear cookies and local storage at any time through your browser settings.
We take reasonable measures to help protect your personal information from loss, theft, misuse, unauthorized access, disclosure, alteration, and destruction. Authentication is managed through Clerk, and payment information is processed securely through Stripe.
Our services are not directed to children under the age of 13. We do not knowingly collect personal information from children under 13. If we learn that we have collected personal information from a child under 13, we will take steps to delete such information promptly.
If you have any questions about this Privacy Policy, please contact us through our contact form or email us at contact@whattrivia.com.
